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Communications & Digital Engagement Associate


Description of Job:
The role requires the implementation of digital marketing activities which support the organisation’s initiatives to create awareness and fundraise for local campaigns and regional beneficiaries. In addition, the role involves a high degree of public and media relations, art direction and events management.


Key Responsibilities:


Digital Engagement

  1. Creation of web marketing initiatives for various email list segments (monthly newsletters, Events Calendar, periodic donor appeals, Membership Bulletin, Shop for a Cause appeals) including campaign design, monitoring, reporting, and analysis
  2. Updation of non-static content on the website (ExCo / staff pages, top news, events, banners) and quarterly review for updating of static content (campaigns, impact, about us, etc)
  3. Promote, actively update and oversee social media to develop momentum for local events
  4. Develop internal reports for non-technical audiences
  5. Educate staff and serve as internal point of reference to raise digital literacy across organisation
  6. Stay abreast of emerging trends and best practices and propose areas for investment and growth in digital advertising


General Communications

  1. Serve as the lead on all copywriting needs both online and offline, including the launch of a new website
  2. Coordinate across departments in the development of integrated communications strategy for advocacy, online/offline fundraisers, branding, and the general work of the organisation
  3. Oversee the creation of all public information content such as Annual Report, informational brochures and leaflets, and display materials such as banners
  4. Manage regular updating of email database
  5. Provide pertinent communications advice and input for organisational leadership


Donor Engagement

  1. Collaborate with the fundraising team on the creation of on boarding strategy of new donors and Members
  2. Create and develop the required marketing material for new donors and members
  3. Draft welcome and retention messages for new Members and donors, in addition to updates on our work, to be sent out periodically


Experience and Core Competencies:

  1. Thorough knowledge and experience in Adobe Photoshop, Illustrator, InDesign and HTML (optional) is a must
  2. 1-3 years of web marketing experience
  3.  Collaborative work style to effectively work on a team of Web and Digital Engagement professionals to deliver high quality digital communications on schedule
  4. Excellent verbal and written communication skills with an ability to write press reports and articles for media
  5. Working knowledge of inbound marketing, including search engine optimization, as well as advertising and analytics tools, Google AdWords and Google Analytics
  6. Excellent Microsoft Excel/Word skills
  7. Highly creative and driven imagination. Curious and explorative by nature and be able to think out of the box
  8. Candidate should know how to use or be willing to learn email marketing platforms and design software


What we are looking for:

  1. Individuals who are self-starters and passionate about gender equality and women empowerment
  2. Ability to be part of a team that makes a difference to empower women in Singapore and the region
  3. Strong organisational skills, able to prioritize time-sensitive tasks and multi-task
  4. Ability to communicate technical information to non-technical staff
  5. Accuracy and strong attention to detail
  6. Ability to materialize ideas into reality and ensure completion of tasks
  7. Ability to work effectively in a fast-paced environment and under pressure
  8. Passion for communication as a means to promote social good
  9. Candidate must meet legal requirements to work in Singapore
  10. Prior non-profit experience and knowledge preferred


Qualifications and Academic Requirements:

  1. Bachelor’s degree in communication, journalism, international relations, public relations or equivalent
  2. combination of education, experience, and training
  3. Experience working with content producers to optimize for digital distribution
  4. Experience overseeing digital advertising campaigns, including managing plans
  5. Fluency in using data to make decisions
  6. Knowledge and experience with communicating social justice issues for awareness-building, advocacy, and/or fundraising


Position will be commensurate with relevant experience.


What you can expect from your time with us:

  1. Experience in working with multi-national organisations to address social issues
  2. Executing global campaigns in the local context
  3. Managing wide reaching events
  4. Meet inspiring change-makers in Singapore

Be part of a unique mandate to achieve gender equality, end all forms of discrimination and empower all women and girls and help change the course of the 21st century.


Please note that housing, visas, and travel will not be covered.


Only Singaporeans, Singapore Permanent Residents and Dependent Pass holders will be considered. Only successful applicants will be contacted.


Interested candidates may apply by emailing their CV to [email protected]